Spa Guidelines
Check-in
Please arrive 20 – 30 minutes prior to appointment to take full advantage of our facilities. Appointments begin promptly at the time scheduled. If you arrive late, the appointment is shortened to allow the therapist to be on time for the next session.
Policies
In consideration of other guests, we ask that cell phones and pagers are turned off. Alcohol and smoking are not permitted.
Therapists
You may request a male or female therapist; however, we cannot guarantee the availability of any particular therapist. All of our therapists are properly trained to ensure your comfort at all times.
Special Needs
Please advice upon booking of any allergies, ailments or disabilities, especially if you have high blood pressure or you are pregnant.
Clothing
We provide you with a change and slippers and you are draped during your massage. Undergarments may be worn if preferred. For Khmer massage, appropriate clothing is provided.
Communication
Please communicate with your therapist to ensure satisfaction and to customize your services to fit your needs.
Reservations
Advance reservations are strongly recommended – please contact the receptionist to request a treatment. Prices are subject to change without prior notification.
Cancellation Policy
Cancellations and changes for treatments are accepted up to 1 hour prior to appointment without incurring a charge. Without this notification, you are charged in full.
Please arrive 20 – 30 minutes prior to appointment to take full advantage of our facilities. Appointments begin promptly at the time scheduled. If you arrive late, the appointment is shortened to allow the therapist to be on time for the next session.
Policies
In consideration of other guests, we ask that cell phones and pagers are turned off. Alcohol and smoking are not permitted.
Therapists
You may request a male or female therapist; however, we cannot guarantee the availability of any particular therapist. All of our therapists are properly trained to ensure your comfort at all times.
Special Needs
Please advice upon booking of any allergies, ailments or disabilities, especially if you have high blood pressure or you are pregnant.
Clothing
We provide you with a change and slippers and you are draped during your massage. Undergarments may be worn if preferred. For Khmer massage, appropriate clothing is provided.
Communication
Please communicate with your therapist to ensure satisfaction and to customize your services to fit your needs.
Reservations
Advance reservations are strongly recommended – please contact the receptionist to request a treatment. Prices are subject to change without prior notification.
Cancellation Policy
Cancellations and changes for treatments are accepted up to 1 hour prior to appointment without incurring a charge. Without this notification, you are charged in full.
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